Customer Care

We want to make your experience with Julia & Elizabeth as enjoyable as possible.  Below are our return policies, shipping times,  etc.  If you don't find what you are looking for or you need further assistance, please send us a message or call so we can help.

Our seating is manufactured by companies that produce contract grade chairs that are designed for strenuous, professional use, are constructed with strict adherence to ergonomic criteria, thus securing the "uncompromising quality." Making a quality product is NOT the result of an accident.

WARRANTY

Our seating products are manufactured with meticulous attention to detail to achieve a level of quality that is free from defects in material and workmanship.

Lifetime Warranty to the original end user, the company will repair or replace, at its option, without charge, defective structural and mechanical parts. This warranty is for single shift, standard commercial usage, defined as a standard 8 hour work day, five days a week. No warranty on fabric.

All seating is manufactured in the United States.

Frequently asked questions

Return Policy


Refunds, Returns & Cancellation Policy All sales are final. This merchandise is made to your specifications and therefore, we do not accept cancellations, returns or exchanges. Any problems will be corrected. No, warranty on fabric. Lifetime warranty through the manufacturer.




Damaged Merchandise


Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Care department and we will correct the situation for you.




Shipping Fees


Shipping is free!




Chair Assembly


Claire-Ships fully assembled. Kate-Ships fully assembled. Julianne-Assembly required. Back attached to base & casters attached. Hudson-Assembly required. Back attached to base & casters attached. Ellie-Attach casters.




Contact Us


* Fill out the form below. * Live chat. * Email us: contact@jeseating.com * Call us: 800.462.8680





FORMS
We'd love to hear from you!
HAVE QUESTIONS?
               EMAIL: 
CONTACT@JESEATING.COM
     CALL: 
 
800.462.8680
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